Delivery Method

Shipping Guide

  1. All orders will be processed daily on working day, which is Monday to Friday.
  2. The cut-off time for order processing will be 1200pm. Therefore, all the payment information received and verified before 1200pm will be ship out by the same day
  3. For an urgent order, kindly contact our customer service. We will try our best to arrange for you
  4. Shipment timeline ETA:
     
    Courier Service Peninsular (West) Malaysia Sabah/Sarawak
    J&T Express 1-3 Days 2-6 Days

 

 

Tracking Your Order

  1. Once your parcel had been shipped out, we will update your tracking number through email notification and inside your order history. However, there might be a delay in updating during peak season such as Chinese New Year, Hari Raya, 11.11 Sales, etc.
  2. You can always track your tracking number with the link below:
    1. J&T Express

 

Shipping Fee

  1. All the items which are listed in Catalogue / Wholesale In A Box / Ordering in Boxes are FREE SHIPPING.
  2. The shipping fee for other items will be calculated according to the weightage of the product as described on our website.
  3. No worries, our system will help to calculate the shipping fee automatically during checkout; Else you can refer to the chart below:
    Shipping Fee Calculation  *Subject to Change
    Courier Service Weight West Malaysia Weight East Malaysia
    JnT Express
    (Below 10kg)
    First 2kg RM7.00 First 1kg RM15.00
    Subsequent 1kg RM1.50 Subsequent 0.5kg RM5.50
    JnT Express
    (Above 10kg)
    First 10kg RM10.00 - -
    Subsequent 1kg RM1.00 - -

 

 

If there are any questions regarding our delivery method, you may contact us using the information below.

YTH Marketing Sdn Bhd
138-148, Jalan Gopeng,
(Beside Maybank),
31900 Kampar,
Perak, Malaysia
(+60)17 345 6607